Pet Sitter Plus provides you with the ability to view a report of all your unpaid invoices. At this point your can send a copy of the invoice as a payment reminder to all the clients in the report, or to particular ones you choose. Once this has been sent, you will be able to check the "Last date sent" from your client record in the Client Details panel.


The report shows all unpaid invoices with a due date up to and including the date above.


The Outstanding Invoices Report explained


  • # - Contains the invoice number. Click on the invoice number to access the invoice options screen.

  • Client - your customer's Last Name, First Name. You can click on their name and you will be taken to the Client record. To get back to this report, click "Show Report" or "Show All Dates" again.

  • Ref - the diary ref for this client.

  • Last Sent - Indicates when this invoice (or quote) was last sent to the client. This is useful as it will prevent you from re-sending an invoice too often or not often enough.

  • Due - the invoice due date, ie. the date on which the invoice will be due for payment based on the current setting of payment type.

  • Start - This is the service start date.

  • Ageing - The number in this column represents a number of days. It is calculated as the number of days from the date the report is run until the due date.

    • If the number is positive (eg 10), then this indicates that the invoice is 10 days overdue.

    • If the number is negative (eg -10), then this indicates that there is still 10 days to go before the invoice becomes due.

  • Payment Type - Contains the payment type assciated with the invoice which tells you the basis on which the debt will be collected. Refer to Payment Types for more information.

  • Invoice Total - the total amount of the invoice before any payments were made.

  • Overdue - Is the amount of the invoice that remains outstanding after any part payments have been deducted.


Click to enlarge.

View Outstanding Invoices Report  >

How to view the outstanding invoices report, also known as the Credit Control report.

Sending Payment Reminder Emails for Overdue Invoices  >

Once you know which clients have unpaid invoices, you can send bulk reminders from this report.

Taking Bulk Payments with Stripe  >

See how to take payment in bulk for clients who have a card registered with Stripe.

Sending Bulk Receipts  >

When clients pay via methods other than Stripe, you are able to send out receipts in bulk to save time.

Unallocated Receipts on Outstanding Invoices  >

See all unallocated receipts in one report, and then take action to allocate them to an invoice on a client-by-client basis.


Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

© 2020 all rights reserved



Toll Free  

USA & Canada      888-629-0871


Calling from

Within the UK         0845 834 0254


Outside the UK      +44 845 834 0254

  • Facebook Social Icon
  • Twitter Social Icon
  • LinkedIn Social Icon
  • YouTube Social  Icon