Navigate to Clients > Receipts & Refunds


Any client account from time to time can contain unallocated receipts. This section explains:

  • how unallocated receipts occur

  • how to identify unallocated receipts

  • how to view a list of unallocated receipts

  • and how to allocate or re-allocate receipts that have not yet been allocated to the correct invoices.




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Why do Unallocated Receipts Occur? >

Understand how and why unallocated receipts can from time-to-time appear on a client's account.

How do I Identify Unallocated Receipts? >

View the areas within Pet Sitter Plus where you can identify an unallocated receipt.


Viewing Unallocated Receipts >

See how to view the detail of an unallocated receipt at client account level.


How do I Unallocate a Receipt and Re-allocate it to Another Invoice? >

Learn how to unallocate a receipt from an invoice on the client's account, and re-allocate it to pay another outstanding invoice.



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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Outside the UK      +44 845 834 0254

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