<      Service Requests < Service Requests Explained

 

Introduction


Pet Sitter Plus has a powerful online service ordering component that enables clients to book pet sitting services from any device. This important functionality forms part of the Client Portal.

 

The service request processing function is first and foremost a "holding place" where requested services can be viewed, edited, added to and made subject to an approval "workflow" prior to scheduling.

 

When a service is booked via the Client Portal, it is seldom the case that you would want that service to be added directly to your live schedule, so the job request processing function allows you to ensure the order is correct and that you are available to provide those services, prior to accepting and scheduling the work. At this point you can also decline the request if your sitter is unavailable or you simply do not wish to provide the services.

 

Navigate to your Client and click on the Service Requests tab.

 

You can now view the list of service requests that the client has booked online from their client portal. You can now:

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Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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sales@petsitterplus.com

 

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Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

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