The ACH Authorization Log records important information about when the client takes the action to authorize their bank account to be linked to their Pet Sitter Plus account to make payments from. The time and date are recorded, and also an id number for the financial transaction. An IP address is also recorded in this report.

 

Generally, this will only happen once on a client record, unless the client changes the bank account that they want to make payments from.

 

How do I View the Log for ACH Authorization?

 

ON DESKTOP:

Navigate to Clients > Client Admin > Logs

STEP 1​​​

  • Click the link under the Activity Log that says "View ACH Authorization Logs".

STEP 2

  • On the ACH logs page, you will see the date and time that the client linked their bank account to Pet Sitter Plus for payments.

ON MOBILE:

STEP 1

  • Tap the Navigator and select Clients > Search

STEP 2

  • Navigate to your client's account from the Clients search page.

  • In the left-side navigation pane, tap "Client Admin", then tap "Logs".

STEP 3

  • Tap "Messages", scroll to the bottom of the page (below the list of emails sent), and tap "View ACH Authorization logs".

  • You'll then see the date and time that the client linked their bank account via ACH to Pet Sitter Plus for payments. 

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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CONTACT US



sales@petsitterplus.com

 

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USA & Canada      888-629-0871

 

Calling from

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Outside the UK      +44 845 834 0254

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