Once you have voided invoices, they are available to be viewed again in the future by following this procedure.

 

How do I View a Voided Invoice?​

            ON DESKTOP:

Navigate to Clients > Orders & Invoices

STEP 1​​​

  • From the Orders & Invoices screen, click the option to "Show voided invoices" below the order label box.

    • Note that if you don't see the "Show voided invoices" button, there are no voided invoices for the client.​

  • "Voided" invoices are shown in grey type. They are marked as "Void" in a grey panel under the Status column.

  • Clicking on the invoice number will take you to view the original voided invoice.

  • To hide the voided invoices again, click "Hide voided invoices".

ON MOBILE:

STEP 1

  • Tap the Navigator and select Clients > Search

STEP 2

  • Navigate to your client's account from the Clients search page.

  • In the left-side navigation pane, tap "Orders & Invoices".

STEP 3

  • Navigate to your client's account from the Clients search page.

  • In the left-side navigation pane, tap "Orders & Invoices".

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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CONTACT US



sales@petsitterplus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

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