What do the columns mean on the Invoice details screen, and How Do I Find an Invoice? 


  • Below is an explanation of what you see on the invoice details screen:


Contains the day of the week relating to the service.


Contains the date of the job.


This column contains the long description of the service item that has been invoiced.


The total quantity of services being invoiced.


Is the amount charged for each individual service sold. 


Is the total amount charged. Charge = Qty x Net Unit. 

Payment Terms

This is a system generated paragraph that is based on the number of days that have been set in the Payment Types to determine when an invoice will be due for payment. See Payment Types for more information. The dates for when a payment becomes due can be viewed by downloading the Account Summary or by viewing the Home page of the client portal.

Contact Information

The information that appears on the Invoice details screen, as well as printed on the Invoice PDF, can be customized to suit your business needs and include as much or as little information as you wish. It is recommended that you include how you wish your clients to pay for their information.


If you are registered for paying Tax, it is a legal requirement in some countries to include your registered number on your invoice and this can be included here.

How do I find an Invoice? 

            ON DESKTOP:

Navigate to Clients > Orders & Invoices

STEP 1​​​

  • From the client's Orders & Invoices screen, identify the order you wish to view the Invoice for by its name, the invoice number, or the service dates.

  • Click the blue link with the word "Invoice No. XXX" in the "Invoice" column to view the invoice.


  • The Invoice screen provides options in the left-side menu for the invoice, such as adding Admin Notes or Voiding the invoice. 



  • Tap the Navigator and select Clients > Search


  • Navigate to your client's account from the Clients search page.

  • In the left-side navigation pane, tap "Orders & Invoices".


Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

© 2020 all rights reserved




Toll Free  

USA & Canada      888-629-0871


Calling from

Within the UK         0845 834 0254


Outside the UK      +44 845 834 0254

  • Facebook Social Icon
  • Twitter Social Icon
  • LinkedIn Social Icon
  • YouTube Social  Icon