<      Client Settings < Payment Credentials

 

Within Pet Sitter Plus, you can give your clients the option to pay you using their debit or credit card when they log into the Client Portal. They can also pay via ACH (US only) or via PayPal, which we can set up once you email us at support@petsitter-plus.com to ask us to switch this on. Click here to read more information on Payment Credentials.


How do I set the client's Payment Credentials?

ON DESKTOP:

Navigate to Clients > Client Admin > Settings

STEP 1

 

  • Click on the drop-down option and select the correct Payment Credential for this client.

  • If you are not sure, you should leave this setting at "Stripe" or contact us for help.

  • Click "Update" to save your changes.
     

Note: If the Payment Credentials you require is not available, you can set up a new one in Admin > Supporting Data > Payment Credentials but we ask that you contact us at support@petsitter-plus.com before you do this to ensure that we support this method of payment.

 

ON MOBILE:

STEP 1

  • Tap the Navigator and select Clients > Search

STEP 2

  • Navigate to your client's account from the Clients search page.

  • In the left-side navigation pane, tap "Client Admin" then tap "Settings".

STEP 3

  • Tap on the drop-down option and select the correct Payment Credential for this client.

  • If you don't take online payments, you should leave this setting as "Default (None)".

  • Tap "Update" to save your changes.
     

  • Note: If the Payment Credentials you require is not available, you can set up a new one in Admin > Supporting Data > Payment Credentials but we ask that you contact us at support@petsitter-plus.com before you do this to ensure that we support this method of payment.

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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CONTACT US



sales@petsitterplus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

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