Navigate to Clients > Receipts & Refunds


Some of your clients will pay via Stripe (credit card) where Pet Sitter Plus will automatically receipt payments against the invoice. However, other clients may pay you in cash, check or by direct credit into your bank account. For these payments, you will need to create a manual receipt, i.e log the payment in manually in order to mark the invoice paid.


In some cases, you may also need to create a bookkeeping refund for a payment or a partial payment. There are different methods for refunding Stripe credit card payments than other types of payments, so you need to follow the correct process for these.



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Receipts >

How to manage all aspects of payment receipts, including adding, amending and deleting receipts.

Refunds >

How to manage all aspects of refunds, including adding, amending and deleting refunds, plus the different method for refunding payments made via Stripe.



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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USA & Canada      888-629-0871


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Within the UK         0845 834 0254


Outside the UK      +44 845 834 0254

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