Many pet sitting businesses have a procedure for when a staff member has completed a visit or walk they must return the client's key to the business owner or administrator so it is secure. However, there may be occasions where the sitter needs to hand over the key to another sitter, perhaps in a job-sharing scenario.

 

How do I return a key to another sitter?

 

ON DESKTOP:

Navigate to Clients > Client Admin > Keys

STEP 1​​​

  • Select the key from the sub menu on the left.

  • In the "Assigned Staff" drop-down, select the sitter from the list to whom the key will be returned.

  • Click "Update".

  • This will re-assign/return the key to another sitter, and the date and time is recorded.

  • For information about staff re-assigning keys themselves, see Allow Key Assignments

 

ON MOBILE:

STEP 1

  • Tap the Navigator and select Clients > Search

STEP 2

  • Navigate to your client's account from the Clients search page.

  • In the left-side navigation pane, tap "Client Admin", then tap "Keys".

STEP 3

  • From the client's Key List, tap the key that you would like to return.

STEP 4

    • In the "Assigned Staff" drop-down, select the sitter from the list to whom the key will be returned. Tap "Done".

    • Tap "Update".

    • This will re-assign/return the key to another sitter, and the date and time is recorded in the "Recent Assignments" section.

    • For information about staff re-assigning keys themselves, see Allow Key Assignments

ABOUT US



Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.



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CONTACT US



sales@petsitterplus.com

 

Toll Free  

USA & Canada      888-629-0871

 

Calling from

Within the UK         0845 834 0254

 

Outside the UK      +44 845 834 0254

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