< Pets < Pet Details

The Pet Details Section


Once you have Added a New Pet, either you or your client (via the Client Portal) can start adding information about that pet.


How do I complete the Pet Details section?


Navigate to Clients > Client Data > Pet Details

STEP 1​​​

  • Simply enter your text in each field as follows, and click "Update" (see screenshot below).

NOTE: CUSTOM FIELDS may change the appearance of this page in PSP. See your Admin for more info.


This will already be set up when you add a pet. However, you can change the name here if needed.


This will already be set up when you add a pet. However, if you want to change the pet type, choose a different one from the drop down menu. Depending on the type, some of the options below may change. See Custom Fields to change the types of pet available.


If known, enter the pet's breed.


If known, enter the pet's color.


If known, click on male or female.

Spayed / Neutered

Depending on the pet type, the option here will change for either a male or female pet. Choose from the drop down menu.

Date of Birth

Note that if you want to enter the date of birth for a pet who is more than ten years old, then you need to select the earliest year from the list first, and then click the list again which will now show earlier years. You can then select the year you require.

Is date of birth estimated or actual?

You or the client can click on the appropriate option.



Chip Number

If you click "Yes" the option below becomes visible:


Enter the microchip number.



Insurance Policy

If you click "Yes" the option below becomes visible:


Click the button "Choose File" and browse on your PC to the digital copy of your insurance policy. Click "Open" and it will be uploaded to your pet details.

NOTE: Custom Fields enables our pet sitting companies to create and develop their own environment within the PETS pages within Pet Sitter Plus. This means that where your admin has introduced custom fields that are unique to your business, certain fields on our help screens may not look exactly the same as yours. We therefore can only provide explanations and descriptions of our standard system fields, and recommend you see your admin for more information.


If you wish to change the content and layout in this section, see Custom Fields for more information.



  • Tap the Navigator and select Clients > Search


  • Navigate to your client's account from the Clients search page.

  • In the left-side navigation pane, tap "Client Data", tap on the pet's name, then tap "Pet Details".


  • Enter the information you have about the pet in the Pet Details section, according to the Field descriptions above.

  • The Fields will vary based on the "type" of pet selected.

  • Tap "Update" to save your information.


Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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