< View & Change Client Details < Locations

 

Your pet sitters will be usually be attending your client's homes for a variety of reasons, for example:

  • To collect or return a dog for its daily walk

  • To collect or return a dog for a boarding

  • To attend to the needs of a variety of the client's pets (cats, dogs, rabbits, horses, etc) at their home (house visit)

 

Therefore, they will need to have access to important information about:

  • The location of pets, pet equipment, food and medication etc

  • Other household duties required to be undertaken

 

The locations section is accessible to your staff members from their own staff interface and their staff diary where it can be viewed on their phone. 

 

How do I enter the details into the Locations section?

 ON DESKTOP:

Navigate to Clients > Client Data > Locations

STEP 1

 

  • Click on the Locations option from the Sub Menu on the left hand side.

  • Enter the details you know about the locations of certain items that will help you to provide them with the services they require.

  • These options are visible in the client portal by default, and your clients should be encouraged to update them regularly as details change.

  • Remember to click "Update" after every change you make. 

NOTE: CUSTOM FIELDS may change the appearance of this page in PSP. See your Admin for more info.

Wi-Fi >

Encouraging your clients to give your pet sitters access to their Wi-Fi network.

 

NOTE: Custom Fields enables our pet sitting companies to create and develop their own environment within the CLIENTS pages within Pet Sitter Plus. This means that where your admin has introduced custom fields that are unique to your business, certain fields on our help screens may not look exactly the same as yours. We therefore can only provide explanations and descriptions of our standard system fields, and recommend you see your admin for more information.

 

If you wish to change the content and layout in this section, see Custom Fields for more information.

ON MOBILE:

STEP 1

  • Tap the Navigator and select Clients > Search

STEP 2

  • Navigate to your client's account from the Clients search page.

  • Tap on their name to open their account.

  • In the left-side navigation pane, tap "Client Data" then tap "Locations".

STEP 3

  • Enter the details you know about the locations of items that will help you to provide them with the services they require.

  • These options are visible in the client portal by default, and your clients should be encouraged to update them regularly as details change.

  • Remember to tap "Update" after every change you make.