< View & Change Client Details < Access to Property

Your pet sitters will usually be attending your client's homes for a variety of reasons, for example:

  • To collect or return a dog for its daily walk

  • To collect or return a dog for a boarding

  • To attend to the needs of a variety of the client's pets (cats, dogs, rabbits, horses, etc) at their home (house visit)


Therefore, they will need to have access to important information about house security. Pet Sitter Plus allows you to add alarm and key codes, plus the ability to upload photos to assist the pet sitter to find the necessary items to help them care for your pets.


How do I enter the details into the Access to Property section?


Navigate to Clients > Client Data > Access to Property 



  • Click on the Access to Property option from the Sub Menu on the left hand side.

  • Enter the details you know about their home security or other access to property details.

  • These options are visible in the client portal by default, so your clients can make updates to them if the details change.

  • Remember to click "Update" after every change you make. 

NOTE: CUSTOM FIELDS may change the appearance of this page in PSP. See your Admin for more info.


NOTE: Custom Fields enables our pet sitting companies to create and develop their own environment within the Clients pages within Pet Sitter Plus. This means that where your admin has introduced custom fields that are unique to your business, certain fields on our help screens may not look exactly the same as yours. We therefore can only provide explanations and descriptions of our standard system fields, and recommend you see your admin for more information.


If you wish to change the content and layout in this section, see Custom Fields for more information.



  • Tap the Navigator and select Clients > Search


  • Navigate to your client's account from the Clients search page.

  • Tap on their name to open their account.

  • In the left-side navigation pane, tap "Client Data" then tap "Access to Property".



  • Enter the client's alarm information and/or other details about access to their property.

  • These options are visible in the client portal by default, so your clients can make updates to them if the details change.

  • Tap "Update" to save your changes. 


Pet Software Ltd provides a market leading scheduling and billing solution for Pet Sitters, Dog Walkers, Dog Day Care Centres and Kennels. Pet Sitter Plus helps pet sitters to spend more time with pets and less time on administration.

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USA & Canada      888-629-0871


Calling from

Within the UK         0845 834 0254


Outside the UK      +44 845 834 0254

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